[vc_row][vc_column][vc_column_text]As a Google nexus 5 users (which is a great smartphone by the way) , we went to few issues during its first Andriod Kitkat during Lollipop till the time this article written – android Marshmallow. Nexus 5 wont recognized as storage media in windows 7, 8 and 10 in most events it involved issues like: domain computer with group policy that restrict USB or policy was implemented on nexus 5 if the device encrypted connecting to Exchange with policies.

When using clear PC with no domain involved and no Exchange encryption enforced, most errors involves Google nexus 5 media drivers or the way that storage media serves.

You can try using one of the methods worked for us:

  1. Download and install google nexus drivers from Google nexus drivers site.
  2. Plugin your Google nexus 5 device.
  1. Go to Control Panel >Device manager.
  2. Find your Phone device under “Android composite ADB device” or any other name.
  3. Right click device > select “Update Driver Software”
  4. Select “Browse my computer for driver software” > “Let me choose from a list of drivers installed on my computer” > “MTP USB Device”.

If nexus 5 device still won’t appear as storage media or nexus 5 shown in “my computer” but when you open it, it shows empty drive, try to change from MTP media serve format to PTP in nexus 5 device as follow:

Enable Developer Options on the Nexus 5

  1. On nexus 5 device, go to : Settings > About Phone
  2. Scroll down until “Build number” is shown.
  3. Tap few times quickly on “Build number” to unlock the developer menu.
  4. On nexus 5 device, go to : Settings > developer options
  5. Scroll down until “USB formation” or “USB configuration” is shown.
  6. Change from MTP (Media Transfer Protocol) to PTP (Picture Transfer Protocol).
  7. Go to “My computer” to your nexus 5 device and see if Media storage is available.
  8. After done transferring files disable the developer options button.

Note that the next time you plug in your nexus 5, the USB configuration will reverse to MTP and you’ll have to work through these steps again.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_raw_js]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[/vc_raw_js][/vc_column][/vc_row]