collect Symantec Vault information using Symantec Vault Deployment Scanner


1. Open Vault Administration Console in Symantec Vault Server.
2. Go to "Tools" menu and Select ‘Advanced Features’.
3. Open the (+) sign under Enterprise Vault Servers.
4. Right click the chosen server and click "Deployment Scanner".
5. Check "Gather information about your environment and store it in a .cab
file for Symantec Technical Support to analyze’ and click "Next".
6. Check the checkboxes that Gather information is needed for it and click "next".
7. Locate the cab that contain the information gathered and click "Finish".
8. Extract the CAB file to view the content.